That's Not What I Meant!

Summary:

How Conversational Style Makes or Breaks Relationships

Often it's not what you say but how you say it. The part of the country you come from, your ethnic background, age, class, gender, and individual personality - these and many other influences result in different habits and assumptions about how to say what you mean.  When conversational styles differ, you may draw erroneous conclusions about another person's intentions and abilities - and they may walk away with similarly erroneous impressions of you.

Product Code: 29122184
Retail Price: €16.30